Term Conditions Page

Terms and Conditions

1. Introduction

Welcome to Ultimate General Trading. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products.
By accessing this website or placing an order with us, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website or services.

2. Company Information

Ultimate General Trading
House No.14, Atisoko Street, Mikocheni B,
P.O. Box 78004, Dar es Salaam, Tanzania
📞 Phone: +255755282861
📧 Email: [email protected]

We specialize in safety gear, personal protective equipment (PPE), uniforms, workwear, security wear, and accessories, serving industries including oil, gas, mining, and manufacturing.

3. Use of Our Website

You agree to use our website for lawful purposes only. You must not:

 Violate any applicable local, national, or international laws.
 Engage in any conduct that restricts or inhibits others from using the site.
 Attempt to gain unauthorized access to any part of the website or server.

4. Products and Services

We strive to ensure that all product descriptions, prices, and availability information are accurate. However, errors may occur. We reserve the right to correct any inaccuracies, modify prices, or update product information at any time without prior notice.
All products are subject to availability, and we may discontinue or change specifications without prior notice.

5. Orders and Payments

 Orders are confirmed once payment is successfully processed.
 Prices are listed in Tanzanian Shillings (TZS) unless otherwise stated.
 We reserve the right to refuse or cancel any order at our discretion, particularly in cases of suspected fraud or pricing errors.

6. Shipping and Delivery

We deliver within Tanzania and may offer international shipping upon request.
Delivery timelines depend on product availability and shipping location. We are not responsible for delays caused by third-party courier services or events beyond our control.

7. Returns and Exchanges

We accept returns or exchanges only for defective or damaged products reported within 7 daysof receipt.
Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
Please contact [email protected] before returning any product to obtain return authorization.

8. Warranty and Liability

Our products come with standard manufacturer warranties (if applicable).
Ultimate General Trading is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

9. Intellectual Property

All website content, including text, images, graphics, and logos, is the property of Ultimate General Trading and is protected by copyright laws. You may not copy, distribute, or reproduce any content without our written permission.

10. Privacy

Your privacy is important to us. We collect and process personal data in accordance with our Privacy Policy, which outlines how we handle and protect your information.

11. Changes to Terms

We may update or revise these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this page periodically.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Tanzania. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dar es Salaam, Tanzania.

13. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:
📧 [email protected]
📞 +255755282861

About Us

Ultimate General Trading is a leading supplier based in Dar es Salaam, Tanzania, specializing in safety gear, personal protective equipment (PPE), uniforms, workwear, security wear, and accessories. We serve a wide range of industries including oil, gas, mining, and manufacturing.